Product Design Lead at Arist (S20) $160K - $200K • 0.15% Deliver effective learning at scale NY, US / Portland, OR, US / Remote (US) Full-time US citizen/visa only 6+ years About Arist Backed by Y Combinator, Acadian Ventures, and Soma Capital, Arist is a text message learning platform helping Fortune 500 companies and large organizations — including DuPont, GE, and the State of California — create, deploy, and assess text message courses. Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time. What's a text message course? A series of texts, images/GIFs, and interactive exercises/questions delivered over 5 to 30 days via SMS or WhatsApp. Backed by research from Stanford and Harvard, text message courses see ~10x the completion and satisfaction rates of other learning mediums. In fact, we view text message courses as a brand-new content medium, with a variety of impactful use cases ranging from preventing misinformation to COVID-19 training in refugee camps to DEI training for startups. Why text messages? A majority of the world's population — including frontline employees, distributed teams, and remote audiences — has access to SMS and WhatsApp. Meanwhile, internet access is limited globally, making video courses inaccessible to over 3 billion people, including 30 million Americans. As well, it can also take months to build a traditional workshop or video course, while text message courses can be built and deployed in a day — by one person — ensuring frictionless transfer of knowledge. Writers have to get to the point, so learners get the most valuable insights, concepts, and case studies. The best part? 95% of people read a text within 3 minutes. As a result, we help create and deliver content employees love in a way that they will actually read and engage with. Don't take our word for it — try a text message course about text message courses here. About the role Skills: Figma Arist is looking for a senior Product Design Lead to own the end to end product experience for our admin and learner users. Collaborating with our Engineers and Maxine, Co-founder & Head of Product and Engineering, you’ll be responsible for designing seamless user flows, leading UX research, conducting User Acceptance Testing (UAT), and designing interfaces that deliver a smooth, impactful experience. Key Responsibilities: User Experience & Design Lead UX design efforts, from research and wireframing to prototyping, ensuring an intuitive, user-centered product. Regularly interview customers to identify friction points and opportunities for improvement. User Flow Optimization Create streamlined workflows and happy-path experiences, with clear, accessible user paths. Collaborate with engineering to turn mockups into functional, polished interfaces that align with user needs and product goals. Customer Insights & UAT Conduct UAT for new features, ensuring they meet quality standards and align with customer needs. Gather insights from user research, support feedback, and usage data to inform continuous improvement. Data-Driven Decision Making Own product experience metrics (e.g., admin NPS, usability scores), focusing on self-service capability and user satisfaction. Use data to prioritize design initiatives that directly impact user confidence and engagement. Cross-Functional Collaboration Work closely with Product, Engineering, and Customer Success to ensure designs meet user and business objectives. What We’re Looking For: 8+ years in UX/UI or product design, preferably in SaaS. Proficiency with design tools like Figma for basic UI Strong communication skills and experience in a cross-functional environment, and with Enterprise customers. A data-informed approach with a knack for problem-solving with amazing product sense Why Join Arist? As Product Experience Lead, you’ll shape the learning journeys of employees, learning design journey of admins, L&D executives, and top organizations worldwide. If you’re passionate about delivering impactful user experiences and enjoy working in a collaborative, innovative , fast-paced environment, we’d love to meet you. Technology Arist runs scalable agentic AI services that integrate both private (Bedrock-hosted Claude, Mistral, Llama) and public (OpenAI, Perplexity) LLMs that drive workflows in a core Ruby on Rails/Vue.js product with real-time messaging and event-driven processing on cloud-native AWS infrastructure.