SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
We are looking for a Senior Data Analyst to join our analytics team to focus on improving our payments strategy. In this role, you will partner closely with our Money Movement product team, to elevate the purchasing and payout experience at SeatGeek. Using SQL, and advanced analytics techniques across our stack, you’ll transform raw data into actionable insights that guide decision-making, highlight opportunities, and drive measurable improvements. You’ll collaborate cross-functionally with Product, Engineering, Payments, and Risk, to define success, measure the impact of initiatives, and build the analytical foundations needed for scalable, high-quality support.
Partnering closely with our Money Movement team, you will drive business impact through (among other things):
Developing reporting frameworks and metrics that help determine incremental revenue made by launching different features
Coordinating with Product, Engineering and Analytics Engineering to implement and measure the success of a new Account Credit payment method
Measuring the impact of adding payment methods on conversion and how it impacts our take rate
Proactively identifying opportunities to improve our payment unit economics and product experience based on historical trends
Evaluating expected impact of different partnership opportunities to influence business decision making
As a member of SeatGeek’s Analytics team, you will be able to collaborate with and learn from a group of high-performing analysts, data scientists and engineers!
What you'll do
Join a team of Data Analysts that influences the directions in which we push our Supply product as we seek to create even greater value for our customers over time
Define, evaluate, and monitor key metrics, understanding the root causes of changes, and proactively surface insights to Money Movement leadership
Perform A/B test analysis in partnership with the Checkout Product Team within our existing suite of tools and platforms. Deep dive into results to gather insights to shape the experimentation roadmap
Conduct exploratory analysis to identify areas to optimize our payment options and influence customers towards certain payment methods
Measure how different costs factor into our net take and work closely with Supply Product teams to identify areas that we could improve
Work closely with data and product team stakeholders to build lasting data modeling solutions, including automating analyses and authoring pipelines via SQL-based ETL frameworks
Communicate key learnings and recommendations to product teams in a manner that productively influences decision making
What you have
4+ years of relevant experience
A degree or higher in economics, computer science, statistics, mathematics, psychology, or another quantitative discipline
Expert-level knowledge of SQL
Experience performing analysis with large datasets
Experience building reports and dashboards using business intelligence tools
An understanding of online testing methodologies and metric development
Proficiency in a scripting language (Python or R) is a plus
Domain expertise in payments and complex revenue metrics is a plus
Our stack
Data Warehouse: Redshift
Event Stream: mParticle
Experimentation: Eppo
Dashboarding: Looker & Hex
Code versioning: Gitlab
Scheduling/Orchestration: Airflow
ETL: Fivetran, Python and dbt
Required languages: SQL and Python
Perks
Equity stake
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching program
Student loan support resources
Health, vision, dental, and life insurance
Up to $25k towards family building and reproductive health services
Gender-affirming care support program
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $108,000 - $157,000 USD. This role is also equity eligible. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.
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