Product Operations Manager at PermitFlow (W22) $125K - $175K TurboTax for Construction Permitting New York City, NY Full-time US citizen/visa only 3+ years About PermitFlow PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction — accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence. We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates. About the role 🚀 About PermitFlow PermitFlow is redefining how America builds. Pre-construction remains one of the most broken and manual parts of the $1.6T construction industry, causing massive delays, wasted capital, and lost opportunity across the built world. Our AI workforce delivers unprecedented speed, accuracy, and visibility to pre-construction — accelerating housing development, enabling clean-energy projects, and driving economic growth in communities nationwide. To date, we’ve powered over $20B in real estate development, helping builders and contractors move faster, reduce risk, and scale with confidence. We’re entering hypergrowth with clear product-market fit and a world-class team from top AI and construction companies. We’ve raised over $36.5M from Kleiner Perkins, Initialized Capital, Y Combinator, Felicis Ventures, and Altos Ventures, alongside backers from OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are on a mission is to modernize how the built world operates. Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation. ✅ What You’ll Do Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development. Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration. Lead the design and improvement of product processes, tools, and systems that scale with our growth. Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams. Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency. Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity. Support the integration of AI workflows and data-driven automation into core product and operational processes. Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability. 🙌 What We’re Looking For 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company. Strong operational mindset: process design, data-informed decision making, and systems thinking. Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution. Strong analytical and data literacy skills; able to synthesize insights and guide prioritization. Excellent communicator who can bridge technical and business teams. Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar). Familiarity with AI workflows or interest in how AI augments modern product development. Startup mindset: resourceful, proactive, and comfortable building from 0→1. 💙 Benefits: 📈 Equity packages 💰 Competitive Salary 🩺 100% Paid health, dental & vision coverage 💻 Company issued laptop 🎧 Home office & equipment stipend 🍽️ Lunch & Dinner provided via UberEats w/ a fully stocked kitchen 🚍 Commuter benefits 🎤 Team building events 🌴 Unlimited PTO