Director of E-commerce and Technology (Remote)
Role type: Full-time, Remote
About the Role
We are a women’s fashion company seeking a Director of E-Commerce & Technology to lead and manage all technical aspects of our digital commerce presence.
You’ll own the day-to-day operations of our online store and digital stack including our social media. Content/creative comes from our team; your focus is execution, structure, and scale: keeping the catalog pristine, visual aesthetics smooth, data clean, and tools well-orchestrated. You’re commercially minded, highly organized, and love turning messy workflows into clean, repeatable processes.
What you’ll do
E-Commerce Platform Management (Shopify):
Upload and configure new products, collections, and categories.
Manage product data, pricing, tags, and SEO fields.
Implement and optimize Shopify apps and integrations.
Ensure smooth checkout and payment processes.
Systems & Process Engineering:
Develop repeatable workflows for product launches and updates.
Integrate Shopify with ERP, inventory, and fulfillment systems.
Manage data consistency across platforms (Shopify, CRM, logistics).
Automate tasks to reduce manual effort and increase efficiency.
Digital Operations Oversight:
Manage and execute email campaigns and newsletters (Klaviyo, Mailchimp, or similar) - with content provided.
Ensure Instagram Shop and other social commerce tools are properly configured and maintained.
Monitor website uptime, speed, and performance.
Own digital compliance (GDPR, CAN-SPAM, PCI, etc.).
Leadership & Reporting:
Act as the technology lead for the e-commerce function.
Collaborate with our team to execute campaigns smoothly.
Provide regular reporting on operational efficiency and platform performance.
Evaluate and recommend new tools and technologies.
Qualifications
5–8+ years in e-commerce operations (fashion/DTC a plus), stewarding a Shopify (ideally Plus) store.
Strong expertise with Shopify and ecosystem apps.
Comfortable administering ESP/CRM tools and common Shopify apps; basic HTML/CSS a plus (not required).
Proven experience integrating e-commerce platforms with third-party systems (inventory, fulfillment, analytics).
Hands-on skills in digital tools: Klaviyo, Mailchimp, Omnisend, Google Analytics, etc.
Strong technical aptitude: comfortable with APIs, automations, and workflow tools (Zapier, Make, etc.).
Exceptional attention to detail and ability to systematize processes.
Leadership mindset — ability to set direction, create standards, and manage execution. Clear communicator who can set standards, document processes, and keep cross-functional work moving.
(We don’t expect you to meet all of the qualifications.)
Why Join Us
Work remotely with a collaborative, fashion-forward team.
Own the technical backbone of a growing women’s fashion brand.
Be empowered to build scalable systems and processes.
Competitive compensation package.
How to Apply (Portfolio Required)
Please include evidence of prior work so we can understand your impact:
Store examples: 2–3 Shopify stores you’ve operated (live links).
Your role: One paragraph each: what you owned vs. agency/engineering/creative.
List your core stack (Shopify apps, ESP, analytics) and one automation you implemented.