Client Growth & AI Insights Director at Conveo (S24) €70 - €90 EUR Confident decisions in days with AI-led interviews. Antwerp, Flanders, BE / London, England, GB Full-time US citizenship/visa not required 3+ years About Conveo Our story so far: Founded in 2024 as a better way to conduct qualitative interviews, Conveo quickly gained traction after going through the Summer 24 Y Combinator batch where we saw significant interest from Consumer Goods companies. After raising our $5.3m seed round, we executed closely with our customers to build the best qualitative market research platform centered around AI-moderated interviews. Since then we’ve expanded our scope, grown our team, and Today, we're seeing incredibly strong adoption and usage across Insights, marketing, innovation, and strategy teams in industries like: Consumer goods, Retail, Pharma, technology, and consumer services. Background We help companies understand their customers, giving us virtually unlimited market potential. The market research industry is valued at approximately $100B, with qualitative solutions representing a $30B opportunity. With AI enablement, this market is expanding rapidly. This is an infinite horizon problem. Experienced team. Our head of research was the founder of a market research company with 600+ employees, our CEO previously co-founded a $75m ARR startup as CTO. Our commercial and operational teams bring their operational excellence from McKinsey, while our sales leadership includes former VPs from Ipsos. We believe in forging deep collaborations with our customers. In just 15 months, we've landed deals with some of the world's largest companies that are quickly expanding their work with us, including Unilever, P&G, AB InBev, Nestlé, Google and many others. We are seeing many brands switch to us from our competitors. We’re a growing team passionate about solving real-world challenges in customer research, enabling companies to make user-informed decisions. We're looking for driven senior engineers who love working on complex systems, care about solving problems for users, and are excited to shape the future of AI-driven customer insights. About the role What we are building at Conveo Conveo is the AI research platform enabling fast, affordable, and high quality consumer / B2B research. Global brands like Unilever, Google, and Orange use our AI video interviewer to across insights, marketing, and product teams. #1 What problem are we solving and why is this an important problem to solve The current/traditional research methods companies rely on are slow, expensive, and superficial. Running great research also requires expertise which is a blocker to many companies. That directly affects how well companies understand their customers and how well they can serve them. #2 The team you will join You will join an extremely talented team of incredibly passionate, high-energy people. We go the extra mile while having the best time of our lives. Our team has the combination of decades of market research knowledge, incredible engineering ability, and experience building companies. #3 how we operate: We truly care about our clients and the problem we solve. That means we humbly go the extra mile every time. Our engineering team talks directly with our customers. No layers in between. We work hard and we have fun. To keep our quality bar incredibly high, we want to execute with the smallest possible team. The Role As Client Growth & AI Insights Director, you’ll enable sales success (e.g. pilot studies), drive customer success (e.g. adoption, engagement …), shape transformative research solutions, and amplify Conveo’s impact across the industry. This is a role for someone who wants ownership, thrives on both strategy and hands-on execution, and has the energy to help build something game-changing. Your Mission Customer Growth – “Wow clients” Run strategic pilots for clients to help close contracts. Onboard and train clients to unlock the full potential of Conveo’s technology. Build lasting client relationships to drive platform adoption and loyalty. Gather feedback to strengthen both our platform and partnerships. Collaborate & Build – “Shape the future” Bridge client needs and our product roadmap by collaborating with our engineering team. Craft tailored AI research approaches that solve real problems. Marketing & Thought Leadership – “Inspire the industry”. Create standout case studies, blogs, and white-papers that showcase how Conveo creates impact. Represent Conveo at events, webinars, and conferences to grow our reputation. Boost our presence on social media and beyond. What You Bring to the Table 5 to 10 years of experience in market research and insights (client or agency-side). Strong and rigorous research and insights skills (qualitative expertise a plus). Curiosity about AI and eagerness to apply it in the insights space. Commercial acumen to spot and act on growth opportunities. Outstanding communication skills; clear, credible, and inspiring. A creative yet analytical problem-solver. A self-starter with a hands-on, let’s-make-it-happen mentality. The grit, drive, and passion to go beyond the ordinary. Why Join Us? Shape the future of insights with a platform that’s redefining the industry. Be part of a Y Combinator-backed startup with global ambitions. Work alongside a powerhouse team where your impact matters. Enjoy an epic experience, and yes, a competitive salary, performance rewards, and growth opportunities too. Technology Application: Remix app (React Router v7 + TypeScript), Tailwind, shadcn/ui, PostgreSQL, etc. AI: OpenAI, Deepgram, LangChain, LangSmith, etc. Infrastructure: Google Cloud Platform, Inngest, Sentry, etc. Tooling: GitHub, Linear, Slack, Notion, etc.