Operations Associate - Smart Glasses at Mentra (W25) $80 - $95 Building the open source smart glasses operating system. San Francisco, CA, US Full-time Will sponsor Any (new grads ok) About Mentra Mentra is building MentraOS, the open-source OS for smart glasses. It's like Android for smart glasses. Smart glasses hardware is finally ready, and we're building the software ecosystem to unlock the next personal computer. Our team (ex. MIT, Tsinghua, JITX (YCS18), University of Toronto) has been building smart glasses for over 6 years. The hardware was never ready, but breakthroughs in micro-optoelectronics has give us lightweight, all-day wearable smart glasses and put us on the precipice of the next personal computing revolution. But the software still sucks. The apps still suck. We're building MentraOS to change that. It's a fully open source operating system for smart glasses that unlocks this new interface for devs and brings their apps into the hands (and on the faces) of users. This is not another B2B SaaS. We're going to eat Apple and Google's lunch. Help us architect the OS for the next personal computer. About the role Mentra is building the operating system for smart glasses, and we’re doing things differently. The best future is open, user-empowering, and cross-compatible. Smart glasses literally control what we see and hear, so control must belong only to the person wearing them. That’s why we must succeed. And to succeed, we need to ship. We’re about to deliver thousands of our first-ever hardware devices — Mentra Live smart glasses — to customers around the world. It’s a huge milestone for us as a company and for the smart glasses ecosystem. We need someone who can help make it happen. The Role We’re hiring an Operations Associate to keep Mentra’s day-to-day engine running as we scale hardware shipments, global logistics, and internal systems. You’ll work directly with our VP of Operations to make sure finance, logistics, and people ops stay tight as we go from hundreds of units to thousands — and beyond. This role is perfect for someone who thrives in organized chaos, takes pride in making things work, and wants to see inside the machine of a next-gen hardware startup. What You’ll Do ● Coordinate global shipments between San Francisco and Shenzhen — track every box, every unit ● Maintain payment trackers, invoices, and contracts across Mercury, Ramp, and QuickBooks ● Support accounting, reconciliations, and CDTFA filings ● Help manage recruiting, onboarding, and HR via Gusto and Deel ● Run point on office operations — supplies, mail, travel, events, offsites ● Jump in on special projects across logistics, finance, and operations What We’re Looking For ● 2–5 years of experience in operations, logistics, or admin (startups a plus) ● Exceptionally organized, resourceful, and quick to learn new tools ● Able to juggle a dozen priorities without dropping any ● Tech-savvy and excited to be part of a hardware launch ● Hands-on and hungry to grow fast — this isn’t a back-office role Growth Mentra is a full meritocracy. The right person could grow into Head of Customer Experience, Worldwide Logistics Manager, or Ops Lead as we scale globally. You’ll learn how to run a hardware company from the inside out. Technology MentraOS is the operating system for smart glasses. It runs third party apps locally (as Android apps on an Android phone or tiny Android compute puck) or in the cloud. Smart glasses need to be super lightweight and low-power. So they use MCUs with low power wireless protocols (BLE) and offload all the compute elsewhere. The connect to a phone/compute puck (we're building a custom compute puck in Shenzhen right now). The phone/compute puck is running an always-on process that connects to the glasses, receives data from them, and pushes data to them. The phone/compute puck is basically a relay to the cloud, where most of the magic happens. Transcriptions, LLMs, visual AI, etc. all happens in the cloud. Third party apps can subscribe to context (audio, video, transcripts, locations, etc.) and can push proactive data (AI insights, translation, notifications, etc.). The MentraOS-SDK has an Android (edge) and web (cloud) native integration so third parties can write smart glasses apps that run anywhere. We are a team of deeply technical nerds solving massive problems for the next generation of computing. None of this is remotely easy. Join if you want to help architect the software ecosystem of the next personal computer.