Position Overview
This role requires a digitally savvy, flexible Agronomist to join a dynamic team. This fully remote role is central to ensuring product quality, driving turf research, and delivering exceptional customer service to our nationwide client base. The ideal candidate will blend technical expertise in Turfgrass and soil science with a passion for leveraging digital tools to support a modern client base.
Key Responsibilities
Product Claims and Quality Assurance
Work with state regulators to clarify and potentially challenge product labeling requirements
Maintain research and keep diligent records to help with customer interactions, claims, and product performance
Monitor and test fertilizer product quality to help with claims, marketing, and responsiveness to customer feedback
Assist with and provide turf expertise to Investigate and resolve product complaints, documenting findings and recommending corrective actions
Turfgrass Research & Innovation
Design, coordinate, and analyze remote field trials to evaluate fertilizer effectiveness across diverse environments
Collect, interpret, and report on turfgrass data using digital tools and software, particularly office applications (Excel, Google Sheets) and reporting
Stay current on industry research and integrate innovative practices into product development and customer recommendations
Develop and implement testing procedures and protocols for new and existing products
Work with State Regulatory bodies to clarify product labeling and compliance for new or substantially revised products
Customer Service & Technical Support
Sweep product marketing verbiage to make sure claims and quality are accurately reflected
Serve as a primary point of contact for customer inquiries, offering science-based recommendations for fertilizer use, turf nutrition, and soil health.
Provide virtual training, educational materials, and technical support to customers and internal teams
Communicate research findings and product benefits through digital presentations, webinars, podcasts, and written reports
Required Skills & Qualifications
Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
Proficiency with digital business tools, data management software, and remote communication platforms
Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
Excellent written and verbal communication skills for technical and customer-facing audiences
Self-motivated, flexible, and capable of working independently in a fully remote environment
Demonstrated customer service orientation and problem-solving abilities
Preferred Qualifications
Turf specialization or equivalent experience with turf.
Experience supporting retail fertilizer product sales and customer education.
Prior experience with remote or distributed teams.
This role has a unique opportunity to shape the future of digital-first, growing retail fertilizer business.
Required Skills & Qualifications
Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
Proficiency with digital business tools, data management software, and remote communication platforms
Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
Excellent written and verbal communication skills for technical and customer-facing audiences
Self-motivated, flexible, and capable of working independently in a fully remote environment
Demonstrated customer service orientation and problem-solving abilities
Benefits
- Paid Time Off
- Paid Holidays