Teaching Support Analyst U.S. ClientsFreshers can also Apply.(Training will be Provided)Department: eLearningLocation: ChennaiJob Type: Full-time (Day shift only) | U.S.-based KPOJoining: ImmediateInterview mode : Face to Face.Location : Teynampet.About the RoleWere looking for a detail-oriented Teaching Support Analyst to support U.S. colleges and universities with e-learning operations, student management, and curriculum coordination. Youll work hands-on in LMS platforms, manage academic communications, and help ensure quality, timely delivery, and compliance with institutional processes.Key ResponsibilitiesAcademic & Course SupportRespond to course-related queries across Business, Finance, Accounting, Psychology, and Technology (training provided).Review and assess student submissions for completeness and basic rubric alignment (non-grading support).Upload, organize, and audit course content on LMS (files, modules, assignments, quizzes, discussions).Communication & CoordinationManage curriculum-related emails from U.S. colleges/universities; ensure prompt, professional responses.Participate in educational forums/discussion boards as required by client institutions.Escalate academic or technical issues to faculty/lead promptly with clear documentation.Quality & ComplianceCreate and proofread content with zero grammatical errors and clear structure.Maintain academic integrity, data privacy, and process adherence.Track deadlines, turnaround times (TAT), and maintain accurate logs/reports.QualificationsAny UG/PG with excellent communication skills (freshers or 12 years’ experience preferred).Strong English (written & spoken); confident, concise email writing.Basic understanding/interest in U.S. curriculum areas: Technology, Finance, Accounting, Psychology (training will be provided).Monday - Friday work from office, Saturday Work From Home Required SkillsStrong analytical skills and attention to detail.E-Learning operations, curriculum coordination, student management, email management.Ability to create error-free content and follow templates/process checklists.Good computer proficiency and typing speed.Professional etiquette and stakeholder management.Nice-to-Have (Added Advantage)Familiarity with LMS platforms (Canvas, Blackboard, Brightspace, Moodle).Experience in a KPO/education/ed-tech environment.Exposure to rubrics, academic calendars, and turnaround SLAs.Benefits: PF/ESI, Lunch, Quarterly Incentive Post Confirmation, Yearly Performance Hike, Confirmation BonusIf Interested Candidate please do share your CV to hr4@winsolutions.co.inRole: Other,Industry Type: IT Services & Consulting,Department: Other,Employment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate