Interplay Learning, the leader in immersive learning for the skilled trades, now includes Industrial Training International (ITI), the global leader in specialized industrial learning solutions. Leveraging instructor-led training, online simulations, AI, and VR, Interplay helps organizations and educational institutions upskill faster, reduce risk, and increase operational readiness. With nearly 600,000 people trained, Interplay is shaping the future of workforce development, building better careers and better lives. Visit www.interplaylearning.com to learn more. Awards & Recognition: 2026 & 2025, Forbes, America’s Best Startup Employers 2025, Inc. 5000, Fastest-Growing U.S. Companies 2024, Best Midsize Places to Work In Austin 2024, Facilitiesnet Readers' Choice Award Winners for Software 2024, AHR Expo Innovation Awards Winners for Software Interplay Learning Ethos: At Interplay, we love what we do. We embrace our daily challenge to push technological limits to invent better ways to make learning easier and training more powerful. We attract passionate people and invite spirited discourse. We celebrate that our jobs fit our lives, not the inverse. We are uncompromising in our belief that together: we can build better training, build better careers and build better lives for customers and our team. Interplay uses AI to support the recruiting/hiring process, but all hiring decisions are made by humans. Position Applied AI Business Systems Engineer Department: Business Transformation (Operations) At Interplay Learning, we are at a pivotal stage of growth where AI isn't just a tool—it’s the architect of our future “AI first” operating system. We need an Applied AI Business Systems Engineer who moves with the speed of a startup but the intentionality of a craftsman. This founding role in the Business Transformation Office requires a builder to audit workflows, develop rapid AI prototypes, and establish governance frameworks that bridge agentic AI capabilities with measurable business value. If you’re a builder who values spirited discourse and believes that technology should serve people (and not the other way around), we want you to help us architect our next chapter. Key requirements include 5-7+ years in digital transformation or applicable field with a focus on B2B SaaS companies, 1+ year of hands-on GenAI or agentic AI deployment, and technical proficiency in Python/TypeScript, RAG pipelines, and agentic AI solutions. Please note, this role is not involved with our Product & Content teams. You’ll focus on business systems (process & technology) for our 250+ person, B2B SaaS company. For example, using AI to help Account Executives and Account Directors win more often. Why this position: Founding AI Role: Act as the architect and builder for our internal "AI-First" operating system. Meaningful, impactful work: Bridge cutting-edge AI capabilities with practical business value to drive measurable efficiency. Mission-driven company: Build better careers and lives through innovative EdTech, VR, and AI. Career development: Opportunity to lead a dedicated AI team and explore commercialization of AI initiatives. What you’ll do: Own the AI Opportunity Map: Lead the discovery process to audit current workflows and identify high-value friction points for AI transformation. AI Implementation: Provide hands-on development of rapid prototypes and production-ready AI tooling using low-code tools and existing tech stacks. Value Realization: Define and track ROI via dashboards for "Hours Saved," "Cost Avoidance," and "Revenue Impact." Infrastructure Strategy: Develop and own the architecture and tooling for the internal AI ecosystem. Governance & Literacy: Establish governance frameworks for data privacy and deliver educational sessions to upskill the workforce. Who you are: Pragmatic Idealist: You have a bias for action and rapid prototyping, but you possess the empathy to ensure AI augments—rather than replaces—the human elements of our culture. Cross-Functional Translator: You can fluently explain technical AI concepts (like context windows) to executive leadership and business logic to developers. Bias for Action: You are a pragmatic builder who opens a code editor to prove a solution works rather than just recommending it. Systems Thinker: You connect dots across the wider ecosystem, testing small but building for scale. User-Centric: You are obsessed with the internal customer experience and balancing technical constraints with user needs. Requirements: Experience: 5-7+ years in Digital Transformation, Product Management, or Technical Strategy, with at least 1+ year specifically in agentic AI deployment. Technical Proficiency: Ability to build agentic AI solutions using Python or TypeScript; expertise in RAG pipelines, orchestration frameworks, and data chunking. Data Fluency: Strong backend foundations (JSON, SQL) and experience with API integrations and event-driven pipelines. Candidates must be authorized to work in the U.S. and be current U.S. residents. Post-offer background check and drug/alcohol testing are required. Pay: Salary Range: $145,000 - $180,000 Benefit & Perks - why you'll love working with us: Remote-first & flexible hours – Offices in Austin, TX; Deer Park, TX; Woodland, WA; and Cleveland, OH. Learning & growth – Annual learning reimbursement. Family-friendly policies – Support for work-life balance. Generous time off – 3 weeks PTO, 1 week Winter Break, holidays, and sick days. Comprehensive benefits – Medical, vision, dental, and 401(k) match. Equity – Private Company Equity Options Wellness – Mental and physical health resources and social events. Join us and grow with a team that values you! Equal Employment Opportunity Interplay Learning is committed to providing equal employment opportunity (EEO) to all qualified employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, pregnancy, marital status, gender identity or expression, status as a veteran, or any other legally protected characteristic or activity in accordance with applicable federal, state and local laws. As a federal contractor, Interplay Learning takes affirmative action to consider qualified individuals without regard for disability and protected veterans status. Individuals with disabilities who need assistance with the application or recruitment process must promptly contact the HR Department to discuss their particular needs. Interplay Learning does not discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation. Drug Testing & Background Testing The company conducts background checks as part of the hiring process after extending an offer of employment. These screenings are facilitated by trusted third-party specialists. All positions require I-9 verification, E-Verify, a background check, and a drug and alcohol screening. Depending on the role, additional screenings may include employment history verification, a DMV record check, reference checks, education and credential verification, or a credit history review. We believe in fostering a welcoming and inclusive workplace and encourage everyone to apply, regardless of background. Our hiring decisions are guided by skills, experience, and a shared commitment to our values. If you have any questions about our process, we’re happy to provide support and guidance along the way.