MBA Growth Intern at Instawork (S15) A flexible work app that connects businesses with hourly workers. Chicago, Illinois, United States Full-time US citizen/visa only About Instawork Instawork is the on-demand staffing app for hospitality gigs. We quickly and reliably match businesses with nearby qualified workers. We’re excited to enable our Professionals, a new generation of the emerging, diverse workforce, to be a part of the growing gig economy. We’ve been fortunate to be funded by some of the greatest investors in Silicon Valley: Benchmark (Bill Gurley), Y Combinator, SV Angel, Crunchfund, Steve Chen (co-founder of YouTube), Mike Vernal (VP of Product at Facebook), among many more. About the role At Instawork, we’re driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we’re looking for top talent to help rapidly scale our high-tech and high-touch labor marketplace. Our accomplished and dedicated team is passionate about our mission and committed to crafting revolutionary products, all with the backing of our world-class investors, including Benchmark, Spark Capital, Craft Ventures, Greylock Capital, Y Combinator, and more! We are seeking a highly motivated MBA Growth Intern to join our team. This role offers both part-time opportunities during the academic year and full-time opportunities during the summer. As an MBA Growth Intern, you will focus on operational initiatives, working on the ground to support and enhance our growth processes. You will collaborate with various teams to ensure the smooth execution of projects that align with Instawork’s mission and goals. This role requires a hands-on approach, with a willingness to dive into the details and get your hands dirty. What You'll Do Drive the success of our pro supply by ensuring reliability and high-quality work products. Work cross-functionally with Marketing and Product teams to create programs, such as referrals, to build a robust pipeline of qualified Pros. Collaborate with cross-functional teams to support operational growth initiatives and contribute to process improvement and efficiency. Gather and analyze data to evaluate the success of operational initiatives and provide actionable insights. Who You Are Currently enrolled in an MBA program. Passionate about engaging with and delighting customers. Able to thrive in ambiguity and act as a self-starter. Detail-oriented with a strong passion for problem-solving. Excited to work in a fast-paced environment, comfortable making decisions in ambiguity, and possessing a strong bias for action. Familiar with common metrics used in the internet industry and business growth metrics such as retention and churn. For IL-based applicants: The hourly pay rate for this position is $30 - $40. Instawork Values Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong. Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title. Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together. Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust. #LI - Hybrid About Instawork Founded in 2015,Instawork is the leading flexible work app for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than five million workers, filling a critical role in local economies. Instawork has been featured on CBS News, the Wall Street Journal, The Washington Post, Associated Press, and more. In 2022, Instawork was ranked among the country’s top 10% of fastest-growing companies by Inc. 5000 and was included in the Forbes Next Billion Dollar Startup list. Instawork was also named the 2022 ACE Award recipient for “Best Innovation” and one of the “Best Business Apps” by Business Insider. Instawork helps businesses in the food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 markets across the U.S. and Canada. For more information visit www.instawork.com We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. To learn more about our company values, please visit: https://info.instawork.com/about Personnel Privacy Policy Technology Django, React, React Native, AWS, Neo4J https://engineering.instawork.com/