Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.
Job Title: Oracle Engagement Cloud / OEC Consultant
Job Category: Consulting
Reports to: Lead
Work Location/Travel: Bangalore/Remote
Job Summary: Apex IT India is seeking an Oracle Engagement Cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications.
Duties/Responsibilities:
Designing the application using Redwood and modifying the Redwood pages.
Implement Oracle Engagement Cloud per the design provided by the Team Leader.
Own development responsibility from definition through delivery.
Exhibit strong design and development skills.
Adapt to creating business process models based on client requirements.
Orientation to contribute both as a mentor and an individual contributor.
Strong troubleshooting and groovy coding skills.
Competency (Knowledge, Skills, and Abilities):
4+ years of experience implementing ‘Oracle Engagement Cloud’ / ‘Oracle Sales Cloud’ CRM systems.
Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder.
Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import.
Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript.
Certification in Oracle Redwood Development is a great plus.
Experience with any other Oracle cloud like CPQ, or OIC is an added advantage.
Strong programming skills and the ability to review complex code bases others write.
Excellent problem-solving skills.
Ability to research, follow up, and resolve complex problems.
Ability to understand, analyze, and solve explicit and implicit requirements.
Position Type and expected work hours: Full-time/Permanent and 40 hours per week.
Required Education and Experience: Any Graduate with a minimum of 3+ years of relevant experience in Oracle CX (mandatory)