We are looking for a Product Manager of Digital Product to lead our platform product capabilities, which power the onboarding experience globally.
As the Product Manager, you will have the opportunity to define the platform roadmap and make a direct contribution to the success of our company.
You will lead a team of Associate Product Owners, co-creating with high performing teams across marketing, engineering, design, analytics, and other product disciplines.
You will have a real passion for using scientific methods and technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment.
Strong background in digital product and conversion optimization
Demonstrated ability to articulate a vision and motivate, coach, inspire, and challenge a high performing team to achieve that vision
Demonstrated negotiation and influencing skills at senior levels of an organization
Demonstrated experience in leading software development delivery teams
Highly organized, self-starter, comfortable working in white space
An ability to work in a deadline driven environment with a fast pace and changing needs
Attention to detail and a keen understanding of data and analytics
Excellent written and verbal communication skills and experience working with senior leaders
Able to build positive relationships, influence decisions and make things happen
Comfortable with constructive conflict
Preferred Qualifications:
Experience working within a digital product software development team and experimentation, including A/B, multivariate and multi-armed banding testing
Experience in building and managing global digital platform products built for scale and reusability
Experience working with geographically dispersed cross functional teams
Quantitative degree, MBA preferred
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.