We are looking for a proactive Client Support Specialist to serve as the operational backbone of our client-facing department at Sentry Credit. In this critical role, youâll ensure every account is handled with precision and every client interaction meets our high standards for compliance. Your ability to coordinate across teams will be the key to maintaining the seamless, high-quality experience our partners expect in this fast-paced environment. \nWhat Youâll Do:
Coordinate & Communicate: Act as a primary point of contact for client inquiries, ensuring all professional correspondence is handled with clarity and speed.
Data Integrity: Manage and audit client accounts with a high degree of accuracy.
Administrative Support: Assist leadership with report generation, document management, and ensuring compliance across multiple digital platforms.
Workflow Management: Manage multiple tasks simultaneously, ensuring that deadlines are met and nothing falls through the cracks.
Empower Collections: Assist collections specialists with settlement offers and account notations.
Who You Are:
A Precision-Oriented Professional: You follow instructions precisely and take pride in the accuracy of your work.
A Skilled Communicator: Your writing is always professional, polished, and clear.
A Multitasking Pro: You stay calm under pressure and can pivot between tasks without losing your place or your focus.
Tech-Savvy: Youâre proficient in Microsoft Office or Google Workspace and CRM tools.
A Reliable Teammate: You understand that your role is critical to the teamâs success and you show up ready to support the mission every day.
Qualifications
Experience: 1â3 years of administrative or client service experience in collections, fintech, or financial services.
Skills: Excellent verbal/written communication and strong organizational habits.
Tech: Proficiency in standard office software (Excel/Google Sheets is a must) and CRM tools.
\n$21 - $21 an hour\nPlease mention the word **BELIEVEABLE** and tag RNTEuMTU5Ljc2LjI5 when applying to show you read the job post completely (#RNTEuMTU5Ljc2LjI5). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.