Remote Virtual Assistant for US House Cleaning Company

We are a fast-growing residential cleaning company based in the United States looking for a reliable, organized, and English & Spanish - speaking Virtual Assistant from Latin America to join our team full-time. This is a 100% remote position. You will work from home in your country and support our daily operations. Your main responsibilities: Answer phone calls, emails, texts, and live chat from customers (friendly & professional English required) Schedule and reschedule cleaning appointments using our software (Jobber or similar) Follow up with clients after service (reviews, feedback, rescheduling) Coordinate with our cleaning teams (send schedules, confirm arrivals) Light bookkeeping: enter payments, send invoices, track overdue accounts Help with social media posts and replying to comments (Facebook/Instagram) Other admin tasks as needed Schedule & Hours: Monday – Friday, 9 AM – 6 PM EST (US Eastern Time) Occasional Saturday shifts during busy seasons (paid extra or time off in lieu) 40–45 hours/week Requirements: Fluent English (written and spoken) – you will speak with US customers daily Very reliable internet and a quiet place to work At least 2 years of experience as a VA, customer service rep, or call center agent Experience with Google Calendar, Gmail, WhatsApp Business, CRM software Fast learner and extremely organized Laptop/computer + headset We offer: $1,000 – $1,400 USD per month (paid every two weeks via Wise, PayPal, or Payoneer) Performance bonuses possible ($100–$300 extra during busy months) Long-term, stable position with room to grow and earn raises All training and tools provided Location: Anywhere in Latin America (Mexico, Colombia, Argentina, Peru, etc.) as long as you can work EST hours. To apply: Send your resume + a short voice note (30–60 seconds) in English telling us why you’d be perfect for this job. We are hiring immediately – serious applicants only.