Senior Product Manager

About Hint Health Hint Health is the leading digital health company dedicated to supporting the growth and success of the Direct Primary Care (DPC) movement. With a mission to power direct care and make it the new standard, the HintOS platform supports thousands of clinics and networks across the nation providing care for over a million members. Hint also produces Hint Summit, the leading DPC innovation conference and supports Hint Connect, a curated national network of independent DPC clinics. Founded in 2013, the company is headquartered in San Francisco, CA. To learn more visit www.hint.com/company. Hint Health is seeking a Senior Product Manager to join us in our mission to make great healthcare accessible and affordable. Reporting to our Director of Product, you’ll play a pivotal role in building software that empowers healthcare providers to scale direct care models nationwide. You’ll partner closely with Hint’s community of forward-thinking providers to reimagine how healthcare is delivered – from the first patient enrollment to ongoing care – driving better experiences, better outcomes, and lower costs. In this role, you’ll serve as the product owner responsible for a major portion of the Core side of Hint’s platform. Hint Core is the operating system for Direct Primary Care (DPC): it powers the essential business backbone that makes membership-based care models run smoothly, including enrollment, membership management, billing and payments infrastructure, and day-to-day operational workflows. Thousands of DPC practices rely on Hint Core to keep their businesses running so providers can automate away the admin work and stay focused on delivering excellent care. About the Team Our mission on this team is simple: help DPC clinicians practice at the top of their license by automating the boring stuff. Providers don’t want to wrestle with billing, complex payment processing, or administrative overhead – they want to care for patients. At the same time, they’re entrepreneurs pioneering new models of care and need technology that gives them confidence, business resilience, and the ability to grow. As the Senior Product Manager on Core, you’ll steward critical product areas that ensure DPC practices can run effectively and sustainably. This role involves evolving a mature, widely-used platform – balancing incremental improvements with thoughtful system modernization and long-term scalability. Your decisions will shape the infrastructure and user experience that keeps thousands of practices humming and enables clinics across the country to deliver more personalized, relationship-centered care. Key Responsibilities: Be the owner of the product vision for your product zone, continually refining it based on customer insights and rallying the team around it Define the product priorities and short, medium, and long-term roadmap Lead the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements with partners in Engineering and Design Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization Define success metrics and consistently measure the impact of the team’s work Build strong cross-functional relationships, founded on clear communication, to take new products and features to market in a way that maximizes their success Build bridges and feedback loops directly with Hint customers, from engagement with Hint’s user community to lean user research and design activities Mentor and support broader product team and improve on product best practices at Hint This role might be for you if… You excel in established product environments. You thrive working with legacy products, balancing reliability and maintenance with pushing forward continuous innovation and meaningful product evolution. Cutting through ambiguity is your superpower. You can get to the root of a problem and create a compelling vision and actionable plans that align your team and stakeholders. You have a technical PM background. You bring strong technical fluency, with experience shaping products that involve APIs, system integrations, backend workflows, and complex data flows. You get energy from both discovery and delivery in regulated domains. You’re comfortable exploring new problem spaces and shepherding complex initiatives, like payments, billing, or financial workflows – from concept through build, release, and adoption, ideally within health or fintech contexts What you bring.... At least 5 years of Product Management experience in a consumer or B2B software company, with a track record of shipping impactful products across the end-to-end product lifecycle Technical PM background or strong technical fluency. You’re comfortable digging into APIs, system integrations, backend workflows, and data infrastructure A balance of strategic and executional strengths – you can zoom out to define long-term vision and priorities, then zoom in to drive sprint-level details with an eagle eye for detail Entrepreneurial and creative attitude when problem solving Excellent communication and storytelling abilities – you quickly build trust with customers, partners, and cross-functional teams, and can translate complex concepts into clear narratives Adept at making small and large trade-off decisions based on product and company priorities Strong product sense and business judgment, grounding all product decisions in data, user feedback, and measurable impact Curiosity, openness, and experimental mindset toward using AI to accelerate product development, improve workflows, or enhance the user experience Nice to haves: Healthcare or fintech experience Mix of web and mobile UX experience. Experience shaping companion mobile experiences to a primarily web based product Life at Hint Our team is inquisitive, kind, open, and smart. We share glimpses of our lives—introducing our kids and pets—and host virtual hangouts to stay connected. Our employee Slack channels include spaces for women, caregivers, and our Diversity & Inclusion Committee. We also have regular cadences for company all-hands updates and team learning sessions so all Hinters can stay connected to how their work is changing the landscape of healthcare. Hint has taken the Parity Pledge and is committed to racial and gender parity. Furthermore, those historically underrepresented in tech—including people of color, immigrants, members of the LGBTQ+ community, people with disabilities and veterans—are encouraged to apply. We look for the best candidate for the job based on demonstrable skills, and do not screen for educational background, age, or markers of socioeconomic status. Benefits At Hint we support our teams to be their best by taking care of them and providing attractive benefits. * Competitive compensation of base salary & stock options * 401k plan * Progressive paid parental leave for both parents * Comprehensive medical, dental & vision + DPC membership or HSA stipend * Remote-first workplace, home office stipend, & optional in-person meet-ups * Flexible working hours, flexible vacation, & paid national holidays As Hint Health is a remote company, we use e-verify for all US employees to complete an I9. More about this can be found here and here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.