Customer Success at Paasa (S24) $7K - $20K • 0.05% - 0.20% Invest in Global Equities from India Gurugram, HR, IN / Gurugram, Haryana, IN Full-time US citizenship/visa not required Any (new grads ok) About Paasa We’re building India’s first global equities trading platform that lets investors trade in any market in any fiat currency. Backed by YC + top Silicon Valley angels, and growing incredibly fast. About the role We’re building India’s first global equities trading platform for high net worth investors. Backed by YC + top Silicon Valley angels, and scaling fast. Role: Own client relationships end-to-end: onboarding, portfolio walk-throughs, and platform support. Ensure HNIs have a seamless trading experience - from resolving queries to proactive check-ins. Collect client feedback in our internal CRM to help shape product and service improvements. Partner closely with operations to deliver white-glove service. You: Strong communicator, empathetic, and client-first. Prior experience with HNIs/finance strongly preferred. Thrive in high-responsibility, fast-paced environments. Why Paasa: Be the voice of our clients inside a YC-backed fintech. Shape the gold standard of customer experience for India’s HNI investors. Technology Python, NodeJS, Rust, Typescript, React Native.