SUMMARY
At Magnolia, the Line Cook is responsible for preparing food to Magnolia specifications and quality expectations. This position plays a key role in contributing to guest satisfaction by following recipes and cooking food that meets Magnolia’s high standards. This position works from Magnolia Table in Waco, Texas. It reports to the Assistant Kitchen Manager and has no supervisory responsibilities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Work as a team player and prepare high-quality food orders in a timely and efficient manner*
Possess a through working understanding of all recipes, restaurant standards, and visual standards for each product*
Ensure adherence to Magnolia recipes*
Carry out instructions of kitchen management
Operate equipment safely and in line with best-use practices for each piece of equipment
Check with management any time quality of products is in question
Anticipate guest needs and provide exceptional guest service
Communicate with management regarding status of products, quality control issues, problems with equipment, or unusual conditions; adhering to established loss prevention and inventory control procedures
Ensure stations are stocked throughout shift and assist in prep when necessary
Evaluate and modify processes in order to improve efficiency and quality of service
Handle, prepare, and store food in ways that prevent foodborne illnesses and ensure compliance with all food safety standards*
Maintain a clean and safe work environment *
Perform other duties as assigned
*Metrics evaluated on Performance Review
COMPETENCIES
Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
Critical Thinking: Identify and communicate challenges in day-to-day activities.
Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.
Hard skills: Strong customer service skills and ability to manage multiple tasks in a fast-paced environment required. Ability to maintain a pleasant and professional demeanor while working with a sense of urgency required.
ELIGIBILITY QUALIFICATIONS
High school diploma or GED equivalent preferred
0-1 years of related work experience preferred
Food Handler's license required upon hire
Must be available to work weekends, nights, special events, and holidays as business needs require
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to sit; use hands and arms to reach, handle, feel; utilize fine motor dexterity of fingers; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. The employee is expected to utilize team lifting techniques when lifting bulky items or items weighing above 50 pounds and up to 120 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT
While performing the duties of this job, the employee operates in a fast-paced kitchen environment. This role routinely uses sinks, dishwashers, and tools to clean kitchen appliances. The employee is frequently exposed to hot water, potentially slippery floors, garbage disposals, and cleaning chemicals. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is intermittent sounds at a level sufficient to cause hearing loss or fatigue. The employee is subject to high temperatures and low temperatures. The employee is exposed to workplace hazards.
ACKNOWLEDGEMENTS
Magnolia is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
This job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description at any time.