Company Description
Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impactâwithout compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.
Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits packageâincluding unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and moreâso you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profitâbacked by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.Department Description
Service Operations is a core function within Palmetto's Service and Asset Management organization, responsible for post-PTO service and maintenance across the residential solar asset lifecycle. The team ensures system performance, reliability, and customer satisfaction by managing service requests from intake through resolution. This includes remote troubleshooting, site visit coordination, and field execution through both in-house technicians and a national network of service partners.
Service Operations plays a critical role in protecting asset performance and optimizing the cost of service at scale. Our focus is to resolve issues quickly, efficiently, and with high qualPlease mention the word **UPLIFTING** and tag RMjAzLjExMC4yNDcuNTM= when applying to show you read the job post completely (#RMjAzLjExMC4yNDcuNTM=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.