Key Accountabilities
Technology Stack Ownership & Architecture
o Own the design, development, integration, and ongoing maintenance of the designaed Business Unit’s operational technology stack, including:
§ Business intelligence and analytics platforms (Power BI, Microsoft Fabric, MicroStrategy, SQL-based data models)
§ Microsoft 365 automation solutions
§ Integrations with Salesforce and internal enterprise systems
o Define and maintain system architecture, data flows, semantic models, and reporting structures
o Partner with IT to align solutions with enterprise standards, security requirements, and long-term roadmap
o Maintain technical documentation, architecture diagrams, and workflow designs
Process Automation & Workflow Development
o Analyze and document business processes to identify automation and optimization opportunities
o Design and implement workflows using Microsoft 365 tools (Power Automate, Power Apps, SharePoint, Teams, Excel)
o Establish automation standards and reusable components
o Test, deploy, monitor, and support automated processes in production
o Continuously enhance solutions based on business needs and performance metrics
Business Intelligence, Reporting & Data Management
o Design, build, and maintain dashboards, datasets, and reports using:
§ Power BI and Microsoft Fabric
§ MicroStrategy
§ SQL
o Develop and govern a structured reporting framework and report catalog
o Integrate and manage data from multiple systems, including Salesforce
Stakeholder Enablement & Insight Delivery
o Partner with global and field teams to define reporting and system requirements
o Deliver insights, trends, and performance analysis to operational and executive stakeholders
o Support field teams with report access, usability, and local reporting needs
o Develop user guides, training materials, and process documentation
o Drive adoption of new tools, reports, and automation capabilitiesTraining and Change Management
Governance, Security & Platform Reliability
o Ensure platforms and automated processes comply with data security, privacy, and access-control standards
o Support UAT, releases, and controlled production deployments
o Monitor system performance, resolve defects, and manage technical debt
o Maintain documentation and change records for system and reporting updatesGenerate regular performance reports and metrics to demonstrate the impact of process automation on operational efficiency
All About You
University degree in a relevant field (e.g., Information Systems, Business, Data Analytics, Engineering, or similar)
Professional-level oral, written, and presentation skills in English
3+ years of experience in business intelligence, reporting, and/or process automation, preferably in a services or consulting environment
Strong analytical skills with the ability to understand business processes, financial impact, KPIs, and performance metrics
Proven experience gathering and documenting business requirements, mapping data relationships, and collaborating with IT and business stakeholders
Solid business acumen with strong problem-solving and critical-thinking abilities
Structured and organized working style, able to manage multiple priorities and operate effectively in a fast-paced environment
Comfortable handling complex scenarios, production issues, and escalations with sound judgment
Customer-focused mindset with the ability to deliver high-quality results under tight or changing deadlines
Ability to work independently and as part of multi-disciplinary, global teams
Strong collaboration and communication skills, including the ability to:
o Align automation and reporting initiatives with business objectives
o Communicate progress, results, and insights to leadership
o Translate technical concepts for non-technical audiences
Broad technology awareness, including Microsoft 365 tools, Power BI, automation platforms, and enterprise reporting solutions (e.g., MicroStrategy)
Comfortable working remotely with minimal supervision while maintaining high productivity and quality standards
Willingness to participate in virtual meetings outside normal business hours when required
Posting date: 04-06-2026