Forward Deployed Engineer at Reform (W24) $125K - $175K • 0.50% - 1.50% Workflow automation. Built for logistics. San Francisco, CA, US Full-time Will sponsor 3+ years About Reform At Reform, we’re building an AI-first platform to redefine the software foundation of global trade. Today, the backbone of the global supply chain relies on manually handling documents, phone calls, and emails across countless formats — all built on outdated systems — creating massive operational challenges. We’re changing that. About the role We are seeking a talented Forward Deployed Engineer who is passionate about leveraging technology to solve complex, real-world problems. In this role, you’ll embed directly with our customers to understand their technical challenges, design innovative solutions, and implement them on Reform’s platform—ensuring seamless integration and ongoing optimization. Responsibilities Own the complete lifecycle of high-stakes projects—from initial architecture and design to deployment and continuous optimization. Engage deeply with customer executives and teams to understand their business needs, translate them into actionable technical strategies, and integrate solutions seamlessly. Become a power user of Reform’s platform and leverage your technical expertise to design, build, and deploy solutions—including integrations and new features—to address customer needs. Work with the product, engineering, and sales teams to ensure that customer and field insights drive product strategy. Provide hands-on guidance and deliver direct support to ensure product reliability. Qualifications Interest in logistics or keen interest in learning. Exceptional communication skills with a proven ability to build strong relationships in a B2B setting. Strong technical aptitude with experience in a customer-facing engineering role. Proficiency in reading and writing code in Python, Node, and Next JS, with a solid grasp of data-driven architectures. Demonstrated ability to solve complex technical challenges in fast-paced, dynamic environments. Experience with client engagements, rapid prototyping, or iterative solution delivery is a plus. Why join us Play a pivotal role in deploying cutting-edge technology that reshapes global trade. Collaborate directly with founders and other founding team members to drive innovation and help build our platform. Gain unparalleled exposure to real-world challenges while working directly with customers and industry experts. Enjoy opportunities to travel to customer sites and industry events, expanding your professional network. Comprehensive health, vision, and dental insurance. Interview Process The interview process will start with two 30-minute interviews with the Co-Founders, followed by a take-home assessment, followed by an onsite interview as the last step of the interview process. We prefer a paid trial period before a full hire, giving both you and us a chance to ensure there’s a good fit.