Program Manager - Commerce (1.5-3 years) at Kirana Club About Kirana Club Kirana Club is India’s largest community of kirana stores, connecting over 3 million kirana store owners across the country. We are on a mission to empower small retailers with news, knowledge, and opportunities that drive growth. We bring together brands, wholesalers, and retailers on one seamless platform. We're on a mission to revolutionize general trade in India, and we're expanding at an incredible pace! About the Role We’re looking for a high-agency generalist who can take ambiguous problems, break them down, and drive execution end-to-end. This is not a “process-following” role — this is for someone who wants to build, experiment, analyse data, and solve 0→1 and 1→10 problems inside a fast-moving early-stage environment. If you can learn fast, figure things out independently, and enjoy owning outcomes, you’ll thrive here. What You Will Do Problem Solving & Execution Take broad problem statements and convert them into simple action plans. Run 0→1 and 1→10 projects with guidance (pilots, experiments, ops fixes). Create basic processes/SOPs and improve existing ones. Data & Insights Identify trends, bottlenecks, and simple root causes. Present insights clearly to founders and team leads. Cross-Functional Work Coordinate with Growth, and Product teams. Ensure tasks move fast and nothing gets stuck. Drive follow-ups, documentation, and alignment. Learning & Adaptability Pick up new tools and domains quickly. Stay close to how other startups solve similar problems. Be comfortable with rapid context switching. Who You Are 1.5–3 years of experience in a startup, or high-speed environment. Experience in Founder’s Office, Ops, or Growth. Strong analytical + logical reasoning ability. Basic SQL (not mandatory but helpful). High ownership; you don’t wait for hand-holding. Ability to make scrappy documents, workflows, and trackers. Curious, resourceful, and able to figure things out quickly.