As a Client Success Manager, you'll own the day-to-day operational success of HONK's most strategic, high-complexity accounts. You'll serve as the primary operational point of contact, ensuring enterprise clients are onboarded seamlessly, performing at their best, and positioned for long-term growth. This role requires a high degree of executive presence, operational rigor, and cross-functional leadership. You'll work closely with Strategic Account Managers, Technical Account Managers, and Solutions Engineers to deliver a world-class client experience at scale.Please mention the word **REFINEMENT** and tag RMjAzLjExMC4yNDcuNTM= when applying to show you read the job post completely (#RMjAzLjExMC4yNDcuNTM=). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.