Our mission We're making Africa the first cashless continent. In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash. We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast. Our goal is to make Africa the first cashless continent and that's where you come in... How you'll help us achieve it At Wave Mobile Money, the Security Manager is a business-critical operator responsible for ensuring that our operating model can scale safely in a cash-intensive and high-risk environment. This role is about more than just physical safety; it is about protecting our people, assets, and financial flows while enabling rapid business growth. You will integrate security directly into the design of our operations—particularly around cash movement and agent networks—ensuring that Wave remains resilient even in the most challenging context In this role, you'll be responsible for: Risk Management & Security Framework Develop and maintain a security risk management framework aligned with Wave’s business objectives and local DRC requirements. Implement operational security policies tailored to fintech activities (cash, agents, and network). Integrate location risk considerations into agent network design and expansion decisions. Identify emerging risks and propose pragmatic, growth-oriented mitigation measures. Analysis, Monitoring & Reporting Monitor cash exposure levels, rebalancing patterns, and operational risk indicators across the network. Establish a structured system for incident management and post-incident analysis. Produce actionable briefings and reports with clear recommendations for leadership. Develop tools for mapping risks and tracking leading indicators (e.g., high exposure nodes or repeated anomalies). Operational Security & Business Continuity Manage physical security systems, resources, and in-house training for security staff. Design and implement secure cash handling, storage, and movement practices across distribution points. Serve as the primary point of contact for local security services and authorities. Assess vulnerabilities for existing locations and contribute to Business Continuity Plans (BCPs). Advise field teams on travel, deployments, and safety during working hours. Support for Teams & Safety Culture Empower operational teams to integrate safety practices into their daily routines without sacrificing speed. Roll out security training modules on cash handling and rebalancing for field staff. Promote a culture of prevention and accountability; ensure security practices are consistently applied in the field. Carry out background checks for key individuals, including new hires, stakeholders, and partners. Protection of People & Assets Implement measures to secure staff, offices, and service points (CCTV, access control, fire/intrusion detection). Lead investigations into cases of embezzlement, theft, physical assault, or cash discrepancies. Ensure crisis response readiness, including a 24-hour on-call support capability. Key details The location is primarily based in Kinshasa, with frequent travel to field operations. Work authorization in DRC is required. This is a permanent position. Our salaries are competitive and calculated using a transparent formula. We offer generous health insurance for yourself and your dependents. We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work. Airtime reimbursement. Free food and a beautiful office space. Requirements Experience: Proven track record in operational security, risk management, or safety within the private sector (Fintech, NGO, or Multinationals). Domain Knowledge: Strong understanding of field operations, cash management, and agent networks. Context: In-depth knowledge of the security landscape in the DRC and a strong local network. Education: Relevant degree or professional certifications in security/risk management. Languages: Fluent in French and English. Lingala is strongly preferred. You might be a good fit if you Balance Risk with Growth: You don't just say "no"; you find ways to make operations safer so we can move faster. Are Data-Driven: You use indicators and mapping to stay ahead of risks rather than just reacting to incidents. Operate with Pragmatism: You value simple, effective solutions over complex, bureaucratic processes. Are a Calm Leader: You remain composed and decisive during critical incidents or crisis situations. Are a Builder: You enjoy creating frameworks and systems from scratch in a dynamic, evolving environment. Our team We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world. We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most. We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production. We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. We are on Y Combinator's top companies by revenue. How to apply Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.