Customer Support Engineer at Vapi (W21) $90K - $190K Voice AI for developers. San Francisco Full-time Will sponsor 3+ years About Vapi Voice AI for developers About the role Vapi (/ˈwɑːpi/): We’re creating the shift to voice as humanity’s default interface. We’re the most configurable platform for deploying voice agents. We’re grown to 400,000 developers in 20 months, adding 2,000+ every day. Try talking to Vapi now! Why We’re Hiring This Role: We get a ticket every 7 minutes. We’re hiring a cracked cse to show our customers more love. What You’ll Do: 30 Day : Ramp to 50 tickets a day. 60 Day : Write docs and educate users on building SOTA voice agents. 90 Day : Automate 30% of your tickets with AI agents. Who You Are: You’ve worked at an early startup. You’ve been a CSE at a company we admire. Bonus: You’ve built your own startup. Why Vapi: Generational impact : Build human interface for every business. Ownership culture : 90% of company is previous founders. Kind team : The founders Jordan and Nikhil are Canadians. Tier-1 Investors : YC, KP seed, Bessemer series A. What We Offer: Real stake : We offer competitive salary and excellent equity ownership. Comprehensive health coverage : medical, dental, and vision plans. Team love : We love hanging out and do quarterly offsites. Flexible time off : take what you need. More : catered meals and stipends for transportation, gym, conferences & coaching!