Employee Experience Manager at LILT About LILT AI is changing how the world communicates — and LILT is leading that transformation. We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively without compromising on brand, voice, or quality. At LILT, we empower our teammates with leading tools, global collaboration, and growth opportunities to do their best work. Our company virtues—Work together, win together; Find a way or make one; Quicker than they expect; Quality is Job 1—guide everything we do. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. Backed by Sequoia, Intel Capital, and Redpoint, we’re building a category-defining company in a $50B+ global translation market being redefined by AI. Overview The Employee Experience Manager owns the end-to-end employee experience at LILT, ensuring that our people feel supported, welcomed, and empowered to do their best work. This role combines HR operations, recruiting coordination, onboarding, and workplace management across our hubs. Key Responsibilities Employee & Candidate Experience: Greet and host candidates and new hires to create a welcoming experience. Run new hire orientation and onboarding programs to ensure smooth integration. Organize employee gatherings, board meetings, and company-sponsored activities. HR Operations Support data entry, employee record accuracy, and payroll runs in Rippling Partner with HR, IT, and Finance to maintain compliance and process improvements. Recruiting Support Coordinate candidate scheduling and communication in Ashby Ensure hiring managers and candidates have a seamless process from interview to onboarding. Workplace Operations Design and maintain safe, clean, and welcoming office environments aligned with LILT’s culture. Oversee vendor and landlord relationships (including WeWork ), ensuring consistent operations and comfort. Partner with IT to maintain workplace technology (entry systems, A/V, printers, connectivity). Manage supplies, snacks, and office budgets. Coordinate consistent procedures and experiences across all offices and hubs. Growth & Expansion Open and close offices in partnership with leadership as LILT scales globally. Manage part-time office support in other hubs as we grow. About You 5+ years of experience in workplace operations, HR, or employee experience. Service-oriented with excellent communication and organizational skills. Comfortable balancing detail-oriented administrative work with people-facing responsibilities. Experienced in managing budgets, vendors, and cross-functional projects. Familiarity with tools like Rippling, Ashby, GSuite, Slack. Able to work across time zones, cultures, and markets. What We Offer Competitive salary, meaningful equity, and 401k matching. Medical, dental, and vision insurance coverage. Hybrid work model from our San Francisco HQ. Authorization to work in the U.S. required Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. Our Tech What sets our platform apart: Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review LILT in the News Featured in The Software Report’s Top 100 Software Companies! LILT makes it onto the Inc. 5000 List. LILT’s continues to be an intellectual powerhouse, holding numerous patents that help power the most efficient and sophisticated AI and language models in the industry. Check out all our news on our website. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.