About Company Gently is a personal care brand for babies and kids that brings gentle formula, good efficacy, and promotes a health-conscious lifestyle. Gently's mission is to help mothers to take care of their loved ones with the best solutions so that they can build healthy and happy families. About the Rol eWe are looking for an ERP Specialist who will serve as the internal owner of all ERP systems within our organization, currently Odoo (v16) and Qianyi. This person is responsible for the end-to-end ERP ecosystem: system configuration, business flow management, module development oversight, cross-system integration, and vendor management . This is not a pure technical role and not a pure operational role, it sits in between. The ideal candidate understands how business processes translate into system logic, can communicate with both business stakeholders and external developers, and takes full ownership of ERP health and evolution. As the company scales, this person must also be ready to lead ERP migration or expansion, including enterprise-grade systems such as SAP, should the need aris What We’re Looking ForMinimum Bachelor's Degree (S1) in Information Systems, Computer Science, Informatics, Industrial Engineering, Accounting, Business Administration, or other related disciplin es.3–6 years of experience in ERP implementation, administration, or system owners hipHands-on experience with Odoo (v14/v15/v16) is required, including module configuration and business flow se tupExperience managing external development vendors or implementation partners is strongly prefer redExposure to multi-system environments (e.g., ERP + WMS, ERP + marketplace integration) is a strong advant ageExperience with Qianyi or other Chinese-origin ERP/WMS systems is a p lusPrior experience working at or with an Odoo implementation partner is a significant plus, brings vendor-side perspective that directly supports partner management in this r oleAny exposure to enterprise ERP platforms (SAP, Oracle, Microsoft Dynamics), even at a basic level, is a bo nusBackground in consumer goods, FMCG, D2C, or e-commerce operations is prefer What You Wil Do A. ERP Ownership & System Management Act as the internal owner and primary point of contact for all ERP systems (Odoo, Qianyi, and future platforms) Manage end-to-end ERP business flows across modules: Inventory, Procurement, Sales, Finance, Manufacturing, and HR Ensure system configuration and master data are accurate, up-to-date, and aligned with business operations Monitor system health, identify gaps or inconsistencies, and proactively drive resolution B. Custom Development Oversight (Odoo & Qianyi) Define and document business requirements for custom module development in Odoo Coordinate with the external Odoo development partner to ensure delivery quality, timeline, and spec alignment Perform UAT (User Acceptance Testing) and validate that delivered features meet business expectations Manage change requests, bug reports, and feature backlogs with the development vendor Handle custom feature requests for Qianyi in coordination with the Qianyi vendor when applicable C. Integration Management Oversee and maintain integrations between Odoo and other internal/external systems (e.g., Qianyi, marketplace, payment, logistics) Identify integration gaps and work with technical teams or vendors to design and implement solutions Ensure data consistency and flow accuracy across integrated systems D. Vendor Management Manage the relationship with the Odoo development partner, including sprint planning, deliverable review, and SLA monitoring Coordinate with the Qianyi vendor for system updates, custom requests, and issue resolution Evaluate vendor performance and escalate issues when necessary Assist in vendor selection or re-evaluation if system changes or migrations are required E. Process Improvement & Documentation Identify recurring system issues and translate them into improvement initiatives Develop and maintain ERP SOPs, user guides, and configuration documentation Train and support internal users across departments on ERP usage and best practices Provide recommendations to improve business processes through better system utilization F. ERP Strategy & Scalability Stay current with ERP trends and evaluate new features, modules, or platforms relevant to the business Lead or support ERP migration planning if the company transitions to a new platform (e.g., SAP, Oracle, or other enterprise ERP) Provide input on ERP roadmap and system investment decisions