Ecommerce Project Manager

Ecommerce Project Manager at Troopod Job Title: Ecommerce Project Manager Location: Remote (India) Experience: 2-5 years About Troopod Troopod is an AI-native website growth partner for leading consumer brands. We help D2C brands improve website performance, conversion, and ad-to-landing page experience through a combination of human expertise and AI-led execution. We work with 35+ brands including Colgate, Damensch, Wonderchef, Obvi, and BSC across India, UK, and USA. About the Role We're hiring an Ecommerce Project Manager to own large website design and development projects end-to-end, from the first client call to final deployment. You'll be the primary point of contact for your clients and the person who makes sure every project gets delivered on time, on brief, and without surprises. This means you'll run discovery, document requirements, build project plans, manage timelines, coordinate designers and developers, and keep clients informed at every stage. The ideal person has run complex web projects before, knows how ecommerce websites are built, and doesn't need to be told twice to flag a problem early. What You'll Own Serve as the primary point of contact for clients on all design and development projects, owning the relationship from kickoff to delivery Run requirement-gathering sessions with clients and translate them into detailed, structured briefs that designers and developers can execute against without ambiguity Build and own project plans including scope, timelines, milestones, and delivery checkpoints for each project Coordinate design and development teams throughout the project lifecycle and remove blockers before they become delays Review all deliverables before they go to clients and flag gaps between what was scoped and what was built Manage scope creep proactively, identify when requests go beyond the original brief and handle the conversation with the client Own website revamp projects from discovery through go-live, managing all moving parts across multiple workstreams simultaneously Maintain clear project documentation at every stage so nothing falls through the cracks What We're Looking For 2-5 years of experience managing website design and development projects at a digital agency, ecommerce agency, or D2C brand Proven track record of running large, complex web projects end-to-end. You've owned a website build or revamp from scratch and shipped it Strong at writing detailed project requirements and briefs. You can take a vague client ask and turn it into something a developer can build without back and forth Solid understanding of how ecommerce websites are built. You don't need to code, but you need to know what's technically easy, what's complex, and what's out of scope Familiar with Shopify storefronts, Figma handoffs, and how design-to-development workflows run Excellent at managing multiple projects simultaneously without losing track of timelines or deliverables Comfortable having direct conversations with clients, including pushing back when scope expands or timelines slip Proactive communicator who updates before being asked and escalates problems early rather than hoping they resolve themselves Why Troopod Own real projects with real D2C brands from day one, no hand-holding, no busy work Small, fast team where your work is visible and your growth is fast Competitive fixed pay plus performance variable Full remote